We always spend time with our clients after the completion of a project to learn from the things they are most pleased with and find out if there was anything we could have done better during the design and works on site. Simon and Kate Hewitt, the clients for Colyton Road, have also followed up with some great, detailed feedback:
We recently appointed Burgess Architects to take over the design and to administer the contract for the renovation of our home in East Dulwich. From the first design meeting we felt we were in safe hands. We were impressed by Ed's understanding of what we wanted to achieve, but then he took our initial ideas and transformed them into something so much better. After providing us with several creative and practical options, a final design was then worked into drawings for planning and tender stages, and we were very grateful that Ed was there to steer it all through and avoid unnecessary delays.
The tender drawings and the scope of works and specification details were all extremely efficiently managed by Burgess Architects, as was the comprehensive analysis of the returned tenders. The decision was ours, but the Ed's guidance was essential.
As administrator of the project, Burgess Architects' input was crucial and it was reassuring to us and to our builder that Ed was there to provide a professional overview of the works. Consequently, any potential problems were far easier to resolve once they had been considered by and discussed with Ed, and as a result, we got on very well with the building team. Inevitably, there were a few points during the build where we wanted to alter some aspects of the design, but Ed was always patient and accommodating, providing design options with cost, benefit and schedule implications, so that we could make appropriate choices.
Working with Ed played a huge part in the success of our project: his creativity, efficiency, flexibility, attention to detail and, above all, his good humour resulted in the delivery of a beautiful home which we love, and we wouldn't hesitate to recommend Burgess Architects to anyone considering undertaking major works to their home.
Kate and Simon Hewitt December 2017
You can read more on the project page.